What do we mean by Design?
We carefully tailor the perfect session aligned with the objectives you want to hit. The co-design process begins with design meetings as a forum to look at your challenges and guide you to what we advise is the best approach. Sometimes it’s obvious a workshop is needed, but we are well versed to suggest other approaches that are successful and also reduce costs. And when you need to focus on improving customer experience, launching a new service, or framing a new product, then we draw from our deep expertise in Design Thinking to get you on the right track.
We’ve worked with companies - global industry leaders and small businesses- to produce workshops, meetings, training courses, conference, seminars, and webcasts.
We've helped our customers launch new digital transformations, build new technology platforms, and defined "to-be" states for finance, HSE, employee engagement, procurement, logistics, order-taking, and end-to-end processes like procure-to-pay.
What do we mean by Lab?
You got it: The place to put your strategy to test. Our team will guide you through methods for complex problem solving like Design Thinking. The Starfish Taylor team starts with a facilitator, graphic artist and subject matter expert. We are dynamic, purposed to engage your group, pinpoint innovation and lead to buy-ins, team building, and robust outcomes.
Think post-it notes, live graphics, voices heard, moving chairs, rapid dialogue, constructive feedback, plus laughing, a lot of laughing.
And in case you were wondering, yes. We work with architects to design and specify everything inside the Lab such as colour, sound and light, chairs, desks, and the all-important mobile walls.
Why 360™?
Like a linchpin, high-level facilitators ensure that through your journey, the wheel spins in the right direction. Our job is to run the workshop for you in a customary 360° facilitation style so your best minds can focus on the agenda at hand - to make real connections and break down barriers. This means we manage every aspect of your workshop or event. We track and record every output from every session. We prepare and distribute all assignments and agendas.
In total, running Design Lab 360™ within your office allows you to have direct personal access to Starfish Taylor's expert guidance -from front-of-room facilitation to content management. We ensure a clear workflow to focus all participants on the key tasks to keep work efficient and fast. Our experience means we can re-design any event to quickly take advantage of any key themes and ideas that arise. Together we maximize continuous improvement.